Returns & Refunds Returns & Refunds Returns & Refunds Returns & Refunds Returns & Refunds
Order has not been shipped yet
Order was damaged when received
Incorrect Items Received
How can I return / refund the product? Steps for return / refund
If you have received an item in a damaged/defective condition or have been sent a wrong product, you can follow a few simple steps to initiate your return/refund within 5 days of receiving the order:
Step 1: Contact our Customer Support team via email (email@example.com) within 5 business days of receiving the order.
Step 2: Provide us with your order ID details and your request to return/replace/refund the defective/wrong items in your order. Kindly share an image of the product and the invoice for our reference.
Step 3: We will pick up the products within 2-4 business days. The returned product will go through a thorough inspection. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.